Our return policy
If you're not completely satisfied with any merchandise you have ordered, you may return/exchange it within 30 days of receipt. All items returned/exchanged must be in their original state with the original tags attached for full refund/exchange. Customer is responsible for shipping costs sending items back to our warehouse. This does not include shipping and processing fees which are non-refundable.
Embroidered garments are not returnable unless we have made an error in embroidering your garment. Items must be returned within 30 days of receipt for a full refund.
Items that are non-refundable: compression socks, shoes with moderate (very visible) wear & tear.
We process refunds within 5-10 day business days of receipt. Please allow at least 2-3 business days for your bank to credit your account. Unfortunately, we are not able to refund the shipping and processing charges. If you have any further questions or concerns please feel free to contact us at (404)630-0407. We appreciate your business.
Please mail all returns to:
- Sonay Uniforms
- 5780 Fairburn Rd
- STE #C
- Douglasville, GA 30134